Avinya Consulting
Innovation consulting :: the process of discovering new methods of creating value & growth opportunities for business.
as an innovation consultant, i provide virtual services & support for professionals in the health, wellness, healing & spirituality fields.
I support professionals with keeping their business, & ultimately their LIFE, running smoothly.
Entrepreneurs | Executives | Doctors | Coaches | Teachers | Healers | Mentors | Guides | Facilitators
Small-business owners, small service-based businesses, clinics & practitioners (healers, therapists, naturopaths, etc).
background
With a strong background in business innovation & operations, I provide professionals with guidance on how to optimize their business and recognize growth opportunities. This includes strategies for attracting & retaining clients, streamlining administrative processes, and fostering growth in your practice.
I understand the unique challenges faced by health professionals and I’m confident I can help you navigate them!
I aim to work with small business owners & entrepreneurs that are focused on business responsibilities, creating the opportunity for gained understanding & experience of the business world to work hand-in-hand with the wellness world. I find joy in connecting with individuals & businesses with goals to grow & thrive. I support professionals define their business niche, needs & direction, as well as fulfill their vision, based on years of my own integrative & eclectic entrepreneurial experience & wisdom.
specialties
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As a innovation consultant, I work with my clients to identify new opportunities & markets, which are essential for mapping out future growth.
My primary focus can be ::
Digital Transformation
Brand Strategy & Positioning
Customer Experience Enhancement
Process Optimization
Additionally, I provide insight into optimized business model opportunities.
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I support professionals make their business objectives more integrated, effective, and ethical.
I provide a strong perspective on the bird’s-eye view of a business, as well as an overview on how decisions are made from the top-down affect every facet of an organization.
I support to align a business’ vision with its long-term & mid-term strategy & goals, in order to make sure it’s headed in the right direction.
I can either support improve an existing strategy in place or introduce completely new strategy opportunities.
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I look for ways professionals can improve their daily operations based on key metrics such as cost, efficiency, or quality. I uncover underutilized resources, potential gaps in workflow, and new ways to optimize processes.
My primary focus can be ::
- Process management
- Outsourcing contractors & specialists
- ROI, return on investment of projectsI can work across functions to systemize processes or design team-specific workflows. For example, with a focus on Outsourcing, I have an expertise in both operations and human resources to integrate both specialties into the improvement of a hiring strategy of an organization.
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My approach involves designing and implementing strategies that align with modern organizational psychology. This may include restructuring communication channels, introducing mindful leadership practices, or incorporating initiatives to enhance both employee & client satisfaction & engagement overall.
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I make sure that leaders & key decision makers use resources in the most efficient way to reach objectives. I evaluate current management strategies in place and offer a set of tools & methodologies to improve them.
I work personally with high-level leaders of a organization on specific issues or train entire leadership teams on the right use of management frameworks.
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I advise project managers on achieving higher cost & time efficiency in their work.
I also specialize in System Admin to improve database management procedures.
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I support managers and chief experience officers (CXOs) improve their leadership qualities, mangement skills & supervisory techniques.
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I support professionals adapt particular management frameworks & systems.
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I focus on development processes of businesses: My primary focus is the people who work in the organization & the team culture that binds them together.
I specialize in “company culture”, defining key values & principles that team members share & embody. I also like to introduce specific platforms to organizations and help teams bring the most out of them
services
optimization
• Platforms:
Squarespace | Acuity Scheduling | Mailchimp
Charm EHR | Square | LinkedIn | Zapier | Canva
Practice Better | Google Business Listing & Workspace
• Digital Transformation: adopting & integrating digital platforms to enhance operational efficiency & customer experience.
• Customer Experience Enhancement: personalized customer journey maps & design strategies to improve the overall customer experience.
• Process Optimization: streamlining operations & reducing workflow inefficiencies.
organization ::
• Email: templates, branding, folders/labeling
• Calendar Development & Management
• Reporting & Tracking
• Systems Integration: integration of various business systems & software to create a seamless flow of data & information across different departments.
• Document Templates, Editing & Formatting: to ensure consistency & professionalism.
auditing ::
• Project Management
• Client Retention
• Data Entry & Database Management:
business structure ::
• Business Development
• Brand Strategy Development: strategies that align with the values & mission of an organization, helping to stand out in a crowded market.
• Process & Procedure Development
• EHR / CRM management
• Training & Hiring of Staff: to enhance the skills & knowledge of staff members, from time management to platform use.
• Virtual / Telehealth / Telemedicine Integration: integration of telemedicine solutions
branding ::
• Brand Strategy
• Brand Identity: includes copywriting, mission & vision development, intention setting, target martket etc.
• Brand Kit Creation: a comprehensive kit that includes color palettes, typography, visual elements, copy, etc.
• Vision Boards: digital vision boards for business development, team-building exercises, etc.
• Stationery: custom stationery sets for professional use.
marketing ::
• Pinterest Strategy & Management
• Digital & Print Marketing Materials (Posters, Flyers, Brochures, Business Cards, etc.): for events, products, and services.
• Social Media Banners & Covers: customized for business-based social media profiles & pages.
• Website Banners: banners for websites, including headers & footers.
• Blog Graphics: custom elements & graphics to optimize blog post content.
• Infographics: to present data, content, and concepts in a visually appealing way.
• Presentations: slide decks for business meetings, conferences, webinars, programs, etc.
• Email Templates: custom email templates for newsletters, promotional emails, announcements, etc.
“Jess has a very enthusiastic professional demeanor and takes on all tasks given to her with speed, efficiency, and accuracy. During her time at the office, I’ve noticed her intellect and ability to quickly problem solve contributed to her ability to timely manage of all aspects of patient care from business organization, office protocols, onboarding processing, billing, scheduling, EHR integration, labs, prescription management, and patient inquiries.
Jess performed additional duties managing web presence, social media, blogs, and marketing so effectively, that I had a full schedule within 1 month of starting employment. Her direct involvement in these tasks resulted in so many patient leads at the office, that additional support staff was needed to process them all.
It has been a pleasure working with Jess, and it brought me great comfort that if I ever needed support, I always knew she would handle it. She is organized, hardworking, creative, and driven. She has my highest recommendation and praise. She will be greatly missed.”
- Dr. Amber Walz, Naturopathic Doctor | Portland Clinic of Natural Health
testimonials & experience
For over three years, I held the role of Business Operations Manager for Portland Clinic of Natural Health (PCNH). I wholeheartedly believe in the healing Naturopathic Medicine & Homeopathy provides. I’m grateful to have worked for & with healthcare professionals that are focused on healing. Having a management position, I thrived off of organization, communication, planning and holding space for others.
“Working with Jess was an absolute pleasure. She brought a multitude of positivity and bright energy into the work environment, meeting tasks, projects & obstacles with great efficiency, promptness, productivity and creative flare. I have huge appreciation for her clear & concise communications, insightful growth ideas & camaraderie.”
- Dr. Nik Belikoff-Strads, Naturopathic Doctor
“Wow! Just wow! I can’t say enough amazing things about Jess. She has not only helped me start up my own business, but has inspired me to really believe in myself and my worth. She is highly organized and intuitive. She knows what I need before I even know I need it! She has the ability to make you feel at ease and actually excited about stepping out of your comfort zone. She has helped me create my own brand, website, marketing, and much more. If you are looking for someone genuine and smart to help you with your business needs, she’s it. She’s the one that turns dreams into realities. Oh, and don’t be fooled by her age because her abilities are so far beyond her years!”
“It has been an absolute delight working with Jess. She is diligent, committed, and genuine about any cause she embraces. Her calm and confident energy brought a great sense of tranquility during our discussions. She is reflective in the way she designs graphics and consequently they project her authenticity and pure intentions. One of the great things about Jess is that she never shies away from a challenge. She has always delivered met the deadlines, in fact, most of the times well in advance. It has been a blessing to have worked with Jess. She is a treasure - a pure gem!!””It has been an absolute delight working with Jess. She is diligent, committed, and genuine about any cause she embraces. Her calm and confident energy brought a great sense of tranquility during our discussions. She is reflective in the way she designs graphics and consequently they project her authenticity and pure intentions. One of the great things about Jess is that she never shies away from a challenge. She has always delivered met the deadlines, in fact, most of the times well in advance. It has been a blessing to have worked with Jess. She is a treasure - a pure gem!!”
“I had the pleasure of working closely with Jess during their tenure at the Portland Clinic of Natural Health, and it is with great enthusiasm that I share my experiences working with her.
Jess consistently demonstrated exceptional skills in various projects, showcasing a high level of dedication and professionalism. Just a few of the areas we worked on together in which Jess truly excelled were:
Streamlined Patient Intake Process: Jess played a pivotal role in streamlining the clinics patient intake process. Her keen analytical skills and innovative thinking resulted in a more efficient and user-friendly system. Jess not only identified areas for improvement but also took the lead in implementing changes that significantly enhanced the overall experience for their patients.
Newsletters: Jess's designing and writing of the clinic newsletters was outstanding. She consistently produced engaging and informative content that resonated well with their target audience. Jess's ability to craft appropriate narratives and attention-grabbing headlines contributed significantly to the success of our newsletter campaigns.
Full Management of Website and Online Presence: Jess took on the responsibility of managing the clinic’s website and online presence with exceptional skill. Jess's strategic approach to online content and engagement led to increased visibility and a positive impact on the brand’s image. In addition to their impressive project management skills, Jess is a collaborative team player, always ready to offer support and ideas. Her positive attitude and ability to work under pressure make her an asset to any team.
I have no doubt that Jess will excel in any role she may undertake. Her combination of skills, dedication, and creativity make them a valuable asset to any organization.”
- Chris Collins, Principal and Lead Developer | Progressio Development
The more advanced way to work with Jess is through mentorship.
Throughout an extensive series of one-on-one sessions, you’ll experience gain practical tools & guidance designed to address your specific business needs & goals.
health professional mentorship
To support health professionals with their work that’s in accordance with their personal dharma and aligned with their values.